scope
these terms govern the use of dalsson.com and set out the basis on which dalsson provides consulting and managed services. for every engagement, a signed statement of work, order form or master services agreement applies as well, and where the two differ, the signed document wins. these terms are written for companies and organisations; we do not provide services to consumers.
using the website
the content on this site is provided for general information about our services. it is not advice, and it is not an offer that becomes a contract by itself. we try to keep the site accurate and current, but we make no promise that it is complete or error free, and we may change or remove content at any time. the site, its text, illustrations and code belong to dalsson unless stated otherwise and may not be copied for commercial use without our written permission.
how an engagement starts
a first call is free of charge and without obligation for either side. if we agree to work together, we send a proposal describing the scope, the people, the timeline, the price and the assumptions. work starts when that proposal, or a statement of work based on it, is signed or accepted in writing by both parties.
what we commit to
- senior practitioners on every engagement, named in the proposal, from kickoff to handover.
- independence: dalsson is not a Workday partner or reseller, holds no Workday certifications, receives no licence commission, and our advice on whether, when and how to deploy is our own.
- confidentiality: everything we learn about your organisation, your systems and your people stays confidential, during and after the engagement, unless you release us in writing or the law requires disclosure.
- data: any access to your Workday tenant or employee data is governed by a data processing agreement. we never use client data to train or improve our AI tooling, and any configuration produced with the help of our tools is reviewed and signed off by a senior consultant before it reaches your tenant.
what we ask of you
timely access to the people, systems and information the work depends on; decisions within the periods set out in the plan; and a named counterpart with the authority to accept deliverables. delays caused on the client side may move the timeline and, where they add work, the price, which we will always flag before it happens.
fees and payment
fees are stated in the proposal, exclusive of VAT, and invoiced monthly in arrears unless agreed otherwise. invoices are due within thirty days. travel and expenses are charged at cost with prior approval. late payment carries interest under the Swedish Interest Act (räntelagen) and we may pause work while an invoice is overdue after written notice.
hr as a service
for the HR as a Service offering, the following published commitments form part of every agreement and are restated in the signed contract:
- no lock in. either party may end the service on sixty days written notice. no termination penalty and no de implementation fee.
- capped pricing. one flat fee per employee per month as published in the proposal; any annual increase is capped at four percent.
- payroll accuracy. where a payroll error is caused by dalsson, we correct it at our cost and reimburse any resulting statutory penalty or interest, up to the cap in the liability section below. the guarantee covers our mistakes, not errors in the data or instructions we receive.
- your tenant, your data. the Workday tenant, its configuration and every record in it remain yours at all times, and you may take all of it with you when you leave.
- ninety day proof window. if we miss the service levels published in the proposal during the first ninety days, you may end the agreement with immediate effect and owe nothing beyond fees for work already delivered.
- you stay the employer. dalsson runs the function as a managed service; it is not co employment, and employment relationships, decisions and authority remain with you.
intellectual property
deliverables created specifically for you belong to you once paid for. dalsson keeps ownership of its methods, templates, tools and know how, including the AI tooling used to accelerate delivery, and grants you a perpetual licence to use anything of ours that is embedded in your deliverables. nothing in an engagement transfers rights in Workday's software, which remain subject to your agreement with Workday.
liability
each party is liable for direct damage caused by its breach of the agreement. neither party is liable for indirect or consequential loss, including loss of profit or business, except in cases of intent or gross negligence. dalsson's total liability under an engagement is limited to the fees paid under that engagement in the twelve months before the event giving rise to the claim. this limit does not apply to breaches of confidentiality or data protection obligations, or to liability that cannot be limited by law.
ending an engagement
either party may end a time and materials engagement on thirty days written notice; fixed scope engagements end when the scope is delivered, or earlier as set out in the statement of work. either party may end any engagement immediately if the other commits a material breach that is not remedied within fourteen days of written notice. on termination, you pay for work delivered up to the end date and we hand over all work in progress.
governing law and disputes
these terms and every engagement are governed by Swedish law. disputes are first raised between the parties' named leads and, if unresolved within thirty days, settled by the Swedish courts with Malmö District Court (Malmö tingsrätt) as first instance, unless the signed agreement provides for arbitration.
trademarks
Workday is a registered trademark of Workday, Inc. dalsson is an independent consultancy and is not affiliated with, endorsed by or a partner of Workday, Inc.
plain terms, no surprises.